The Challenge
A high-volume asset manager was running trade reconciliation manually across multiple custodians, internal portfolio systems, and downstream reporting platforms. The process consumed hours of operations staff time daily — data was extracted from one system, reformatted, validated, and re-entered into another. Breaks and discrepancies were escalated via email. The process ran during business hours only, creating overnight backlogs and morning rush cycles that delayed reporting and increased operational risk.
The Solution
We deployed a digital workforce using UiPath, with integration points into Automation Anywhere and Blue Prism-managed environments, alongside SAP. Bots run reconciliation continuously — extracting positions and trade data from all counterparties, matching records across systems, and automatically flagging and categorising breaks by type and severity. Straight-through processing handles the majority of volume with zero human intervention. The exception management workflow routes unresolved breaks to the right analyst with full context attached.
The Impact
Manual intervention dropped by 80%. The operations team shifted from running the reconciliation process to managing exceptions — a smaller, higher-value workload. The digital workforce runs 24/7, eliminating overnight backlogs and ensuring morning reports are ready before markets open.
Reflection Question: How many hours per day does your operations team spend on reconciliation that a digital workforce could handle overnight? What would it mean to start every morning with a clean exception queue?
Interested in deploying a digital workforce for your reconciliation operations? Let's explore what's possible.